Question 1

Are laundromat washing machines clean?

Accepted Answer

Laundromat washing machines are routinely cleaned. However, it's always a good idea to check the machine before using it to ensure it's clean. Here at WaveMAX, our machines are cleaned and inspected regularly, so you can rest assured that your clothes will come out clean and fresh.

Question 2

Can I keep the bag?

Accepted Answer

Yes, for sure!

Question 3

Do I need to sort my clothes into different colors (whites and colors)?

Accepted Answer

We'll take care of all the separating for you! Please let us know if there is anything special you would like done with your clothes. We try to accommodate all requests.

Question 4

Do I need to weigh my laundry?

Accepted Answer

No, you don’t have to weigh your laundry. We have a scale on-site for weighing clothes before they are washed! This helps ensure the best results for your laundry.

Question 5

Do you accept credit cards?

Accepted Answer

We are happy to take all major credit cards for our wash-dry fold service, so you don't have to worry about carrying any cash or coins!

Question 6

Do you do bulk laundry for commercial establishments?

Accepted Answer

Yes, we offer bulk laundry services for commercial establishments. We have a range of machines that can accommodate large loads of laundry.

Question 7

Do you dry my clothes?

Accepted Answer

Yes, we dry your clothes as included in our wash-dry-fold laundry service unless you request otherwise.

Question 8

How do you use a self-service washing machine?

Accepted Answer

To use a self-service washing machine, you'll need to select the cycle you want and insert your laundry card into the slot. Add your clothes and close the lid for the machine to start. After the cycle is finished, you'll need to remove your clothes and put them in a dryer.

Question 9

How does commercial laundry work?

Accepted Answer

The process of commercial laundry begins with sorting. Clothes and linens are sorted by color, fabric type, and filthiness. Once sorted, they are loaded into washing machines. These machines are often much larger than residential machines and can accommodate more items simultaneously.

Question 10

How does self-service laundry work?

Accepted Answer

You’ll need to purchase a laundry card from the attendant or vending machine. Once you have your card, you can activate it by putting money on it at the register. These machines take cash and credit cards. After your card is activated, you can begin using any of the washers or dryers in the laundromat.

Question 11

Is a wash-dry-fold laundry service worth having than doing the laundry myself?

Accepted Answer

A wash-dry-fold laundry service can be worth having if you do not have the time or ability to do your laundry. These services can be beneficial if you have a large family or live in a small space where washing and drying laundry is difficult. The convenience of having someone else do your laundry for you can be worth the cost of the service.

Question 12

Is my identity and payment information protected?

Accepted Answer

We believe in protecting your privacy, and we work hard to keep all the information stored about you confidential. Your payment details are never shared or sold to anyone.

Question 13

What are the benefits of commercial laundry?

Accepted Answer

There are many benefits of using commercial laundry services, especially for businesses. Commercial laundry services can save businesses time and money. They can also ensure that clothes and linen are cleaned correctly and consistently. This can be especially important for businesses that require a high level of cleanliness, such as restaurants or hospitals.

Question 14

What are the benefits of using a self-service laundry?

Accepted Answer

Some benefits of self-service laundry include convenience, flexibility, and affordability. Self-service laundry allows you to wash and dry your clothes on your schedule.

Question 15

What happens if my clothes are damaged?

Accepted Answer

We're always grateful when our customers take the time to inform us about any issues with their orders. This rarely happens, but if it does, we'll work hard with you to find a fair solution!

Question 16

What is commercial laundry?

Accepted Answer

Commercial laundry is the process of cleaning clothes and linen for businesses. It usually involves high-volume machines and other specialized equipment. Laundromats often provide commercial laundry services.

Question 17

What type of products do you use?

Accepted Answer

We're committed to being environmentally responsible, meaning you can feel good about washing your clothes at our laundromat. We use an unscented eco-friendly hypoallergenic detergent, so we don't irritate the skin with harsh chemicals!

Question 18

When is the last wash available?

Accepted Answer

We know how important it is to get your laundry done quickly, so we let you start the last wash 30 minutes before closing. You can even use the dryer until all of our clothes are completely dry! Closing times vary by location.

Question 19

Where Do I Find Your Closest Location?

Accepted Answer

WaveMAX Laundry has multiple laundromats in different locations around the country. Find your nearest WaveMAX laundromat by checking our “Locations” page on the website.

Question 20

Why is it important to dry and fold clean laundry promptly?

Accepted Answer

Clean laundry can quickly become wrinkled if it is not promptly dried and folded. Wrinkles are difficult to remove and require special care or treatments. Also, laundry that is not thoroughly dried can develop mildew or mold, affecting your health. It is essential to dry and fold clean laundry promptly to keep it looking its best and prevent potential health hazards.

Question 21

Why is self-service laundry important?

Accepted Answer

Self-service laundry is essential because it allows people to do their laundry without relying on others. It also saves money and time, as people can wash and dry their clothes in one place.

Question 22

Will you wash and dry my clothes with other people's clothes?

Accepted Answer

No, we will not wash and dry your clothes with other people's clothes. We understand that you may have specific laundry needs or preferences, and we want to respect your wishes. We will wash and dry your clothes separately from other people's clothes to ensure that they are handled according to your instructions.

Pickup & Delivery

PICKUP SCHEDULE

PICKUP & DELIVERY in Cincinnati

HOW MUCH DOES LAUNDRY WEIGH?

PICKUP & DELIVERY

$1.55

weekly or bi-weekly

$1.45

Special Item

SERVICE AREAS

JOIN THE WAVEMAX FAMILY

FULL & PART-TIME POSITIONS

Frequently Asked Questions

Do I need to sort my clothes into different colors (whites and colors)?

What is commercial laundry?

What type of products do you use?

When is the last wash available?

Why is self-service laundry important?

Contact Us

Local Links

Pickup & Delivery

PICKUP SCHEDULE

PICKUP & DELIVERY in Cincinnati

HOW MUCH DOES LAUNDRY WEIGH?

PICKUP & DELIVERY

$1.55

weekly or bi-weekly

$1.45

Special Item

SERVICE AREAS

JOIN THE WAVEMAX FAMILY

FULL & PART-TIME POSITIONS

Frequently Asked Questions

Do I need to sort my clothes into different colors (whites and colors)?

What is commercial laundry?

What type of products do you use?

When is the last wash available?

Why is self-service laundry important?

Contact Us

Local Links

Select Location