Question 1

Are laundromat washing machines clean?

Accepted Answer

Laundromat washing machines are routinely cleaned. However, it's always a good idea to check the machine before using it to ensure it's clean. Here at WaveMAX, our machines are cleaned and inspected regularly, so you can rest assured that your clothes will come out clean and fresh.

Question 2

Can I keep the bag?

Accepted Answer

Yes, for sure!

Question 3

Can you drop clothes off at a laundromat?

Accepted Answer

We offer a wash-dry-fold laundry service where you can drop off your laundry with ease. Rest easy knowing your clothes will be properly washed and dried.

Question 4

Do I bring my own detergent to the laundromat?

Accepted Answer

You are free to use your own detergent at a laundromat. It is nice knowing that you have the ability to use your own detergents to do laundry at a laundromat because you know exactly what all ingredients are in it and how clean it can get your clothes. But in most cases, we provide the soap for you so you no longer have to worry about bringing one.

Question 5

Do I have to stay at the laundromat?

Accepted Answer

No, you do not have to stay at the laundromat while your clothes are being washed. If you need assistance, our staff can help you as well. Just remember that you can come and go as you please.

Question 6

Do I need to sort my clothes into different colors (whites and colors)?

Accepted Answer

We'll take care of all the separating for you! Please let us know if there is anything special you would like done with your clothes. We try to accommodate all requests.

Question 7

Do I need to weigh my laundry?

Accepted Answer

No, you don’t have to weigh your laundry. We have a scale on-site for weighing clothes before they are washed! This helps ensure the best results for your laundry.

Question 8

Do you accept credit cards?

Accepted Answer

We are happy to take all major credit cards for our wash-dry fold service, so you don't have to worry about carrying any cash or coins!

Question 9

Do you dry my clothes?

Accepted Answer

Yes, we dry your clothes as included in our wash-dry-fold laundry service unless you request otherwise.

Question 10

How do you remove old stains from clothes?

Accepted Answer

In the case of old stains, you need to use something that washes away completely. You can remove old stains using dishwashing liquid and hot water, by soaking in bleach mixed with water, lemon juice for rust stain removal, applying cold water to bloodstains first before making a paste, or vinegar-soaked cloths for stubborn stains.

Question 11

How long does it take to wash clothes at the laundromat?

Accepted Answer

This question can be answered in a number of ways. It depends on how many washes you plan to do, what type of laundry soap you use, how dirty your clothes are, and what type of washing machines laundromats are equipped with. At WaveMAX laundry, our machines can wash clothes in less than an hour to less than 40 minutes.

Question 12

How much does it cost to wash clothes at WaveMAX Laundry?

Accepted Answer

The cost varies by location. If you want to know the prices, you may want to check our locations page and look for a WaveMAX laundromat near you to learn more about the prices.

Question 13

How often does WaveMAX Laundry clean their machines?

Accepted Answer

We clean our machines regularly be it a washing machine or a dryer. We have our standard set of hygiene rules and regulations that all machines are cleaned regularly to promote safety and cleanliness inside our laundromats.

Question 14

Is a laundry service worth it?

Accepted Answer

It is definitely worth it! The best part about it is that you don't need to take the time to do it yourself. You can rest easy knowing that your laundry will be done on time and, most importantly, correctly.

Question 15

Is a wash-dry-fold laundry service worth having than doing the laundry myself?

Accepted Answer

A wash-dry-fold laundry service can be worth having if you do not have the time or ability to do your laundry. These services can be beneficial if you have a large family or live in a small space where washing and drying laundry is difficult. The convenience of having someone else do your laundry for you can be worth the cost of the service.

Question 16

Is it rude to move someone's laundry?

Accepted Answer

At our laundromats, we always encourage our customers to be considerate and respectful to others. If you want to move someone else's laundry, communicate with that person in a polite manner. For some people, moving their laundry without their consent is considered rude and inconsiderate. This is why it's important to be respectful with everyone inside the laundromat. Should any troubles arise, talk to our staff and have them assist and help you with your problem.

Question 17

Is my identity and payment information protected?

Accepted Answer

We believe in protecting your privacy, and we work hard to keep all the information stored about you confidential. Your payment details are never shared or sold to anyone,

Question 18

Should you wash white clothes separately?

Accepted Answer

Yes, absolutely! You should always wash white clothes separately from your colored clothes. Laundry detergents that are formulated for whites contain a special bleaching agent to ensure they stay looking fresh and bright. If you don't wash your whites separately, the chlorine in the bleach will interact with pigments in other fabrics and cause discoloration or fading.

Question 19

What are the services of a laundry shop or laundromat?

Accepted Answer

A laundromat is a place where clothes are washed and dried in a big machine. A laundromat can offer self-service, wash-dry-fold, pickup and delivery, and commercial laundry. The services being offered to vary by location. You may have to check the laundromats near you on what laundry service they currently offer.

Question 20

What does laundry service mean?

Accepted Answer

Laundry service is a professional cleaning of clothes that is done by taking your laundry to a laundromat and having trained professionals clean them for you.

Question 21

What happens if my clothes are damaged?

Accepted Answer

We're always grateful when our customers take the time to inform us about any issues with their orders. This rarely happens, but if it does, we'll work hard with you to find a fair solution!

Question 22

What happens if you leave your clothes at the laundromat?

Accepted Answer

Most of the time, probably not a lot. But if you leave them unattended for too long, they might get stolen. We are not responsible for your items left unattended inside the facility although we try our best to provide a safe and secure facility. We also do our best to keep an eye out for any suspicious behavior in the facility and we will contact the authorities if we find anything questionable.

Question 23

What is a wash and fold service?

Accepted Answer

A wash and fold service is when you drop off dirty clothes, we wash them for you, dry them and then neatly fold the items. This is a convenient service for those who don't have the time, energy, or desire to wash and dry their own clothes.

Question 24

What is the best day to go to the laundromat?

Accepted Answer

Any day is a laundry day. How you feel about laundry day really depends on what kind of schedule you keep. Our laundromats are always open and ready to do your laundry at any time.

Question 25

What makes a good laundromat?

Accepted Answer

Our machines have been tested to be the best in the industry, and we maintain a clean environment for our customers so your clothes can always come out as new. Our staff will treat you like family while you're with us, and we'll help solve whatever problems you might have. If you're looking for the best laundromat near where you live, WaveMAX Laundry is the best there is! Check out our locations page to see some of our laundromats near you.

Question 26

What type of products do you use?

Accepted Answer

We're committed to being environmentally responsible, meaning you can feel good about washing your clothes at our laundromat. We use an unscented eco-friendly hypoallergenic detergent, so we don't irritate the skin with harsh chemicals!

Question 27

When is the last wash available?

Accepted Answer

We know how important it is to get your laundry done quickly, so we let you start the last wash 30 minutes before closing. You can even use the dryer until all of our clothes are completely dry! Closing times vary by location.

Question 28

Where Do I Find Your Closest Location?

Accepted Answer

WaveMAX Laundry has multiple laundromats in different locations around the country. Find your nearest WaveMAX laundromat by checking our “Locations” page on the website.

Question 29

Why is it called a laundromat?

Accepted Answer

What's in a name? A lot of things, actually. The word laundromat comes from the words 'laundry' and “automated.' As you can imagine with self service laundry facilities being called washaterias back then - there was some confusion on what they exactly offered until someone coined the term 'laundro-mat' for these types of businesses which are now known around town simply by everyone saying 'I go to my little red machine every Saturday'.

Question 30

Why is it important to dry and fold clean laundry promptly?

Accepted Answer

Clean laundry can quickly become wrinkled if it is not promptly dried and folded. Wrinkles are difficult to remove and require special care or treatments. Also, laundry that is not thoroughly dried can develop mildew or mold, affecting your health. It is essential to dry and fold clean laundry promptly to keep it looking its best and prevent potential health hazards.

Question 31

Will you wash and dry my clothes with other people's clothes?

Accepted Answer

No, we will not wash and dry your clothes with other people's clothes. We understand that you may have specific laundry needs or preferences, and we want to respect your wishes. We will wash and dry your clothes separately from other people's clothes to ensure that they are handled according to your instructions.

Wash-Dry-Fold & Drop-Off Laundry Service in Knoxville, TN

WASH. DRY. FOLD. LAUNDRY IN Knoxville TN

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Frequently Asked Questions