FAQ

The Laundry Card is a reloadable card that is used to pay at each machine. When using a laundry card you can instantly see your balance remaining, your usage details and even get a text message when your laundry is complete.  Our attendants are standing by to assist you in getting your reloadable card from our kiosk should you have any questions. Please note that all sales are final and refunds cannot be given for remaining balance.

No Worries! if your card is lost or misplaced the remaining balance can be replaced on a new card using your phone number.  Please note that this requires your card be registered with your phone number.  Registration is done at the kiosk and takes under a minute.  Although its not required to register your card it is highly encouraged.  Attendants are standing by to assist should you have any questions on how to register your card.

Laundromat washing machines are routinely cleaned. However, it's always a good idea to check the machine before using it to ensure it's clean. Here at WaveMAX, our machines are cleaned and inspected regularly, so you can rest assured that your clothes will come out clean and fresh. You can even run a "Sanitize" cycle to rinse the machine thoroughly using the OMNI Solutions UV sanitization system. 

We'll take care of all the separating for you if requested! Please let us know if there is anything special you would like done with your clothes. We try to accommodate all requests.

No, you don’t have to weigh your laundry. We have a scale on-site for weighing clothes before they are washed! This helps ensure the best results for your laundry.

We are happy to take all major credit cards for our self serve and  wash-dry-fold service, so you don't have to worry about carrying any cash or coins!

Yes, we offer bulk laundry services for commercial establishments. We have a range of machines that can accommodate large loads of laundry.

Yes, we dry your clothes as included in our wash-dry-fold laundry service unless you request otherwise.

To use a self-service washing machine, you'll need to add your clothes to the machine, lock the door, add your detergents, select the cycle you want, set your laundry card on the card reader and hit start.  After the cycle is finished, you'll need to remove your clothes and put them in a dryer.

The process of commercial laundry begins with sorting. Clothes and linens are sorted by color, fabric type, and filthiness. Once sorted, they are loaded into washing machines. These machines are often much larger than residential machines and can accommodate more items simultaneously.

You’ll need to purchase a laundry card from the attendant or vending machine. Once you have your card, you can activate it by putting money on it at the register. These machines take cash and credit cards. After your card is activated, you can begin using any of the washers or dryers in the laundromat.

A wash-dry-fold laundry service can be worth having if you do not have the time or ability to do your laundry. These services can be beneficial if you have a large family or live in a small space where washing and drying laundry is difficult. The convenience of having someone else do your laundry for you can be worth the cost of the service.

We believe in protecting your privacy, and we work hard to keep all the information stored about you confidential. Your payment details are never shared or sold to anyone.

There are many benefits of using commercial laundry services, especially for businesses. Commercial laundry services can save businesses time and money. They can also ensure that clothes and linen are cleaned correctly and consistently. This can be especially important for businesses that require a high level of cleanliness, such as restaurants or hospitals.

Some benefits of self-service laundry include convenience, flexibility, and affordability. Self-service laundry allows you to wash and dry your clothes on your schedule.

We're always grateful when our customers take the time to inform us about any issues with their orders. This rarely happens, but if it does, we'll work hard with you to find a fair solution!

Commercial laundry is the process of cleaning clothes and linen for businesses. It usually involves high-volume machines and other specialized equipment. Laundromats often provide commercial laundry services.

We use generic detergents available at most big box stores.. Hypoallergenic Scent Free, and premiums such as Tide and Gain are available for an additional charge.  For fabric softeners we generally use Downy.

We know how important it is to get your laundry done quickly, so we let you start the last wash 60 minutes before closing. You can even use the dryer until all of our clothes are completely dry! Closing times vary by location.

WaveMAX Laundry has multiple laundromats in different locations around the country. Find your nearest WaveMAX laundromat by checking our “Locations” page on the website.

Clean laundry can quickly become wrinkled if it is not promptly dried and folded. Wrinkles are difficult to remove and require special care or treatments. Also, laundry that is not thoroughly dried can develop mildew or mold, affecting your health. It is essential to dry and fold clean laundry promptly to keep it looking its best and prevent potential health hazards.

No, we will not wash and dry your clothes with other people's clothes. We understand that you may have specific laundry needs or preferences, and we want to respect your wishes. We will wash and dry your clothes separately from other people's clothes to ensure that they are handled according to your instructions.